Service & Parts Support
Independent service and support across every major brand. Manufacturer-trained engineers, 24/7 availability and a market-leading first-time fix rate, for the equipment we sold you and the equipment we didn’t.
Engineering Support That Keeps Your Operation Moving
- Toyota
- Combilift
- Manitou
- Konecranes
- Kärcher
- Yanmar
- Hyster
- Linde
- Yale
- + many more
Manufacturer Trained
Every engineer is factory-trained on the brands we service: Toyota, Combilift, Manitou, Konecranes, Kärcher, Yanmar and more. Continuous OEM training means deeper diagnostics and faster, safer fixes.
Safe Power battery topping
Keep your electric fleet performing at its best with regular battery topping support from Locators. Our trained engineers help maintain battery health, reduce avoidable downtime and keep your equipment ready for work.
Industry-Leading First-Time Fix
Our vans carry the parts most likely to be needed, so the majority of jobs are fixed on the first visit. That means fewer return calls, less downtime and predictable costs for your operation.
We Service Any Brand
Equipment didn’t come from Locators? No problem. Our engineers maintain mixed fleets across the South every day. One supplier, one invoice, one point of contact for everything that moves your business.
Fully-Stocked Service Vans
Every van rolls out loaded with the genuine OEM parts our engineers reach for most. It’s the practical reason our first-time fix rate stays so high, and your forklifts spend more time working.
CFTS Thorough Examination
Stay compliant with the LOLER and PUWER regulations through our CFTS-accredited Thorough Examinations: the legal MOT for material handling equipment, scheduled and reported as a single service.
Parts Support Backed by 20+ Engineers
Our dedicated parts team supports more than 20 field engineers across the South, helping them get the right components quickly for forklifts, warehouse equipment and wider MHE fleets.
From genuine OEM parts to quality replacement components, Locators helps keep repairs moving, vans stocked and customer downtime to a minimum.
Support for Your Whole Fleet, Not Just Equipment Supplied by Locators
Whether your equipment was supplied by us, another dealer, or directly from the manufacturer, our service team can help keep it safe, compliant and operational.
Mixed Fleets, One Team
Toyota, Combilift, Manitou, Konecranes, Kärcher, Yanmar, plus the older units in the corner of your yard. One service contract covers it all.
Inspections & Compliance
CFTS Thorough Examinations, LOLER and PUWER inspections, all scheduled, documented and reported, regardless of who supplied the kit.
Genuine Parts for Any Machine
Genuine OEM and quality aftermarket parts for a wide range of makes and models. Our parts team handles the sourcing so you don’t have to.
When something goes down, we’re already moving.
Manufacturer-trained engineers, 24/7 callout and fully-stocked vans, covering every major brand across every site we serve in the South UK.
LOCATORS Engineering FAQs
yes. we maintain over 2,500 mixed-fleet machines across the south uk, including toyota, combilift, manitou, konecranes, kärcher and yanmar units that originally came from other suppliers. a recent example: we took over a 40-truck mixed fleet for a hampshire distribution centre that had been juggling four different service providers, and consolidated everything into one contract.
we consistently deliver an industry-leading first-time fix rate. our service vans roll out fully stocked with the genuine oem parts our engineers reach for most often, so the majority of breakdowns are solved on the first visit, without a wait for parts or a return trip. on a recent combilift breakdown at a dorset timber yard, our engineer arrived within two hours, diagnosed a hydraulic fault and had the truck back in service before the end of the shift.
every locators engineer is factory-trained by the brands we service, including toyota, combilift, manitou, konecranes, kärcher and yanmar. continuous oem-led training keeps the team current on the latest models, electronics and safety procedures, so when an engineer turns up to your site they already know your equipment inside-out, whether it's a brand-new lithium-ion electric counterbalance or a 12-year-old diesel reach truck.
yes. our engineers are on call 24 hours a day, 7 days a week, including bank holidays. whether you're running a night shift in a chilled distribution centre or you've had a breakdown halfway through a sunday loading, one phone call to our service line gets a fully-equipped engineer on the road. for most of our service customers across dorset, hampshire, wiltshire and the surrounding counties, we will have someone on site in hours, not days.
we offer flexible service options to suit how your operation runs. choose from one-off reactive repairs and cfts thorough examinations through to scheduled preventative maintenance and total care contracts where we look after every machine on your site. each plan can include parts, labour, breakdown cover and compliance reporting in a single fixed monthly figure, so you always know exactly what your maintenance budget looks like for the year.
CFTS Inspection
CFTS is a national accreditation scheme for Thorough Examination of operational safety. This mandatory inspection ensures that mechanical parts are in safe working order. It's equivalent to the MOT for cars but for material handling equipment like forklifts, etc.
SAFEPOWER Battery Care & Support
Our SAFEPOWER service provides comprehensive battery maintenance to eliminate warehouse hazards. We offer on-site battery checks, cleaning, and repairs to ensure optimal performance and safety.
SEMA approved rack inspectors
Locators' SEMA approved rack inspectors ensure warehouse safety. Our inspectors assess storage systems and provide a full safety report. We also offer staff training so your business can undertake any interim assessments.
Short term hire & transport
Locators offer a broad range of short-term hire solutions. We have a well-maintained fleet and low prices for any unexpected needs. Our factory-trained engineers maintain over 2,500 machines, ensuring quick and reliable service.
Parts Support
Our fast and efficient parts service caters to various material handling equipment. With a team of six experienced professionals, Locators handle a variety of makes and models and deliver prompt solutions.
Driver training
Locators offer essential driver training to maintain workplace safety and reduce downtime. Our training not only meets employers' legal responsibility. It will also ensure that staff operate equipment safely and efficiently.
material handling solutions
Materials handling operations within manufacturing sites and warehouses are critical for day-to-day trade. As such, it’s essential you have a system that matches your company’s needs now and allows for growth.
STORAGE SYSTEM solutions
At Locators, we know that every business is unique, and this is where the capability and experience of our storage division really shines. One form of racking might be a fantastic fit in Warehouse A but ill-suited to Warehouse B.